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Old August 2nd, 2006, 09:51 AM   #226
Unkl Ian
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Default Re: O/T computer help desk thread

Some people turn off the Automatic Updates option to avoid this problem.

System Restore should make it's own Restore Points every few days,so you can go back a week or two,instead of going back to day 1.But it's kinda late for that in your case.
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Old August 2nd, 2006, 12:40 PM   #227
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Default Re: O/T computer help desk thread

have you tried updating the motherboad's software (BIOS)? The BIOS may not be able to handle teh newer patches for some reason. Are you on the interent all the time on that PC? If not then you don't really need the updates much, most are security pathes but if it doesn't get the the interent that doesn't matter much. Or if it's stable w/o the patches then just run it as is.
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Old August 2nd, 2006, 01:00 PM   #228
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Default Re: O/T computer help desk thread

Are there any "Must Have" patches for XP ?

I've got Automatic Updates turned off on both computers.
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Old August 2nd, 2006, 01:05 PM   #229
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Default Re: O/T computer help desk thread

I guess I'll try it without the patches........ It was stable for at least 4 years.
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Old August 5th, 2006, 06:20 PM   #230
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Default Re: O/T computer help desk thread

Can anyone suggest a good tutorail for using Excel ?

Thanks.

Ian
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Old August 5th, 2006, 06:59 PM   #231
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Default Re: O/T computer help desk thread

My old computer is running Windows 98SE. It has a CD burner using Roxio 5 ( I think) but I can never get it to format a CD correctly. I have successfully burned CDs (CD-RW and CD-R) with it but can't get it to do it now. I want to get all my pics (and some software) off this computer and then set it up for my son to use. Any ideas on what might be wrong (with it or me)?

Also, I was using AOL with my old computer and switched to DSL through Bellsouth when I got my new computer. I cancelled AOL. How do I go about getting online with my old computer so I can download the drivers for a flash drive? I tried downloading them to my new computer, putting them on disc and then loading them in the old computer but it didn't work for some reason. I have Windows 2000 Professional on my new computer, BTW.

Also, can someone explain the differances in discs for me? What's the differance between DVD-R & DVD+R, etc?

Thanks.
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Old August 15th, 2006, 08:22 PM   #232
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Default Re: O/T computer help desk thread

My laptop got hit by a couple Trojans today.AVG identified them,
but I think they managed to do some damage before I could remove them.

I had the Windows Firewall turned on,obviously that didn't work very well.
Now it's turned off,and I can't turn it back on.

Trying System Restore,it doesn't want to restore to previous dates.

Any suggestions ?
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Old August 28th, 2006, 08:28 PM   #233
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Default Re: O/T computer help desk thread

Most of the Fonts I've got suck.I figured out how to download
some decent ones to my desktop,now how do I get them to
where they need to be ?

Tried dragging and dropping into the font folder,didn't work.

Any suggestions ?

Thanks.
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Old August 28th, 2006, 09:53 PM   #234
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Default Re: O/T computer help desk thread

  • Choose Start > Settings > Control Panel
    Note: In Windows XP, choose Start > Control Panel
  • Double-click the Fonts folder.
  • Choose File > Install New Font.
  • Locate the fonts you want to install.
    • In the Drives list, select the drive and the folder containing the fonts you want to install.
    • In the Folders list, select a folder that contains the fonts you want to install. (Make sure you have unzipped them first.) The fonts in the folder appear under List of Fonts.
  • Select the fonts to install. To select more than one font, hold down the CTRL key and click each font.
  • To copy the fonts to the Fonts folder, make sure the Copy fonts to the Fonts folder check box is selected.

    Note: If installing fonts from a floppy disk or a CD-ROM, you should make sure this check box is selected. Otherwise, to use the fonts in your applications, you must always keep the disk in the disk drive.
  • Click OK to install the fonts.
-------------------------------------------
Also Windows Firewall is not a true firewall program. I personally wouldn't worry about it IMO but that's just me, I never turn my built in Windows firewall for any of my personal PCs. If you're behind a router that's a firewall in itself technically. Or I use Norton Systemworks if I really want one.
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Old October 16th, 2006, 12:27 PM   #235
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Default Re: O/T computer help desk thread



Got nailed by a "system32-???" worn.

'Puter crashed. If I wipe the hard drive and reinstall, will that do the trick, or do I need to do more?
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Old October 17th, 2006, 06:53 AM   #236
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Default Re: O/T computer help desk thread

hey dean. thats your last resort type of thing. have you tried the latest
"hijack this" software? if you don't want to "clean" the system or go to a restore point then wiping the drive will pretty much take care of most
system problems. just my .002 cents.
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Old October 17th, 2006, 10:07 AM   #237
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Default Re: O/T computer help desk thread

Have you tried System Restore,to put your computer back
to the way it was ?

Hijack This is good,IF you know for sure what to delete.
Otherwise,you could delete some stuff you need,
and make the problem worse.

Can you start the computer in Safe Mode,
then run your Anti-virus software ?

Hopefully Nick will have a clever solution.
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Old October 17th, 2006, 11:16 AM   #238
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Default Re: O/T computer help desk thread

I can run my anti virus and it will catch everything as long as the internet is unplugged. As soon as it gets plugged in I get hit again. My "security" system is catching all the things going on, but can not "fix" the problems. It will only quarentine (sp) them. System restore points are no longer there. It says that the only restore point was the day before. If I check it tonight it will say yesterday and have no other restore points listed. This is one of the things that has been created by this *@#$&%^*!

The guy how loaded the programming (as I now find out) used a boot leg version of Xp and I have a feeling that is where a portion of the problem started.

Any way, thanks for the info.
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Old October 17th, 2006, 11:26 AM   #239
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Default Re: O/T computer help desk thread

I had a similar Quaranteen(sp?) problem,in regular mode,using AVG.
But when I tried it in Safe Mode,I was able to get rid of the problems.

Try it again in Safe Mode.
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Old October 17th, 2006, 11:28 AM   #240
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Default Re: O/T computer help desk thread

Will try again tonight. I'm also using AVG so maybe it will work. Thanks Unk.
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Old October 17th, 2006, 11:44 AM   #241
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Default Re: O/T computer help desk thread

run the anti-virus program in safe mode, will catch/delete more stuff that way. Make sure it's up to date first. But most problems are NOT virus but spyware, so an anti-virus program won't help much. Run a anti-spyware program like Lavasoft Adaware. Sounds like that's what you have, spyware and not a virus
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Old October 17th, 2006, 11:50 AM   #242
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Default Re: O/T computer help desk thread

I agree, but the two anti-spy programms I am running don't catch it. Only the virus software does. That's where I got concerned. Thanks again. I'll run both virus and spy wear while I'm in safe mode tonight. And all three are up to date. I was able to get that done before it went crazy last night.
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Old October 17th, 2006, 12:07 PM   #243
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Default Re: O/T computer help desk thread

Windoze won't let you delete anything that is running.
So if a Virus,Spyware,Malware,etc automatically starts
when you turn the machine on,you can't get rid of it;
unless you use Safe Mode.

Then run all your Antivirus,Anti Spyware,AntiBlablabla.
Delete all Temp files.

We have Spybot,Adaware,CCleaner,and Winpatrol,on both machines here.
Norton Antivirus on the PC,and AVG on the Laptop.

WHEN YOU UPDATE SPYBOT,MAKE SURE YOU "IMMUNIZE".
Don't know why it doesn't do that automatically.
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Old October 17th, 2006, 04:28 PM   #244
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Default Re: O/T computer help desk thread

If you have a 'clean' computer with a good connection to the internets, go up to Symantec/Norton or TrendMicro and look for a cleaning tool. A lot of times when a new virus comes out the anti-virus companies will come up with a cleaning tool to wipe it out without having to reload the machine.
http://www.symantec.com/enterprise/s...movaltools.jsp
http://housecall.trendmicro.com/
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Old October 18th, 2006, 05:38 PM   #245
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Default Re: O/T computer help desk thread

Found some of the problem... Did as memtioned and ran programs in safe mode and was able to remove 80 of 84 infections. Turns out the the "spyware blaster" program was actually causing alot of the problem. I got rid of it finally and everything is checking out normally for now.

I'll keep up to date on any further developments.
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Old October 18th, 2006, 05:45 PM   #246
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Default Re: O/T computer help desk thread

I had some problems with Spyware Blaster as well.
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Old October 18th, 2006, 05:55 PM   #247
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Default Re: O/T computer help desk thread

Quote:
Originally Posted by Unkl Ian
I had some problems with Spyware Blaster as well.
Any thoughts on another good one? I'm still running spybot, and AVG. They actually cought the Blaster issue. Thinking about trying to find another anti-virus progran also. Any thoughts on a GOOD one?
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Old October 18th, 2006, 06:16 PM   #248
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Default Re: O/T computer help desk thread

Ad Aware is definately worth having,with Spybot.
CCleaner is also good for on going maintainance.
I also like MRU Blaster.

You can get them free from Download.com
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Old October 18th, 2006, 06:22 PM   #249
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Default Re: O/T computer help desk thread

Spybot and Ad Aware are a must.

And I like Norton anti-virus/firewall.
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Old October 18th, 2006, 06:28 PM   #250
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Default Re: O/T computer help desk thread

I'm happy with TrendMicro's PC-cillin (anti-virus+) and Webroot's SpySweeper with ZoneAlarm (firewall). I also use Firefox instead of IE or Netscrape, and we occasionally run AdAware.
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